Shipping & Delivery Policy

We strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible. Please review our shipping and delivery policy below:

FREE SHIPPING

We offer free delivery for orders over $100 on in-stock items with fast turnaround delivery. However, some exclusions may apply for offline orders outside of metro areas. For orders under $100, a flat rate of $9.95 will be charged.

PICK-UP

Orders can also be picked up from our Connect & Collect Centre located in Woolloongabba QLD. Simply place your order online and choose the pick-up option. Priority Shipping

PRIORITY SHIPPING

At this time, same day/next day delivery is not available due to limited courier availability.

Please contact us if you have any urgent requirements.

FLAT RATE SHIPPING

Our standard delivery option is free for orders over $100, or $14.95 flat rate for orders below $100. This service is express shipped to most locations, depending on your location. We aim to dispatch most orders placed online by 2pm on the next working day (except for promotional sales), but please note that some exceptions may apply for larger orders and server racks, which may take 1-2 days. If timing is a priority, please contact us so we can make arrangements. Additional charges may apply.

SERVER RACKS AND LARGE PARCELS

Deliveries for most server racks and large parcel orders will take 1-2 business days (excluding WA, TAS & regional areas which can take 3-5 business days). Please note that server racks are kerbside delivery only. For deliveries up any stairs, we will need to quote pricing.

PICK-UP FROM STORE

Orders placed online or by phone can be picked up for free during business hours Monday to Friday from our Connect & Collect Centres located in Woolloongabba QLD. Please allow time for your order to be picked and packed. If your order is urgent, please call us to confirm that your order is ready for pick-up.